Privacy Policy
Last updated: January 2025
This Policy is prepared in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection" dated May 21, 2013, No. 94-V.
1. DATA CONTROLLER
[Company Name], Republic of Kazakhstan.
Contact: support@ainastudio.kz
2. DATA WE COLLECT
— Registration data: name, email, username
— Profile data: photo, biography, location
— Order data: delivery address, phone number
— Technical data: IP address, browser type, cookies
— Payment transaction data (card details are never stored)
3. PURPOSES OF PROCESSING
— Operating the Platform
— Fulfilling contractual obligations (orders, inquiries)
— Improving service quality
— Sending notifications (with user consent)
— Complying with legal requirements
4. LEGAL BASIS
Data is processed on the basis of:
— Consent of the data subject
— Performance of a contract with the user
— Requirements of Kazakhstan law
5. SHARING WITH THIRD PARTIES
We do not sell personal data. Data may be shared with:
— payment systems for processing transactions;
— delivery services for fulfilling orders;
— analytics services in anonymised form.
6. DATA RETENTION
Data is stored on servers in accordance with Kazakhstan law. Account data is retained for the duration of the account and 1 year after deletion.
Upon account deletion, data is destroyed within 30 days.
7. USER RIGHTS
You have the right to:
— access your personal data;
— correct inaccurate data;
— delete your data;
— withdraw consent to processing;
— lodge a complaint with the authorised data protection authority of Kazakhstan.
8. COOKIES
We use:
— essential cookies for authentication;
— functional cookies to save preferences;
— analytics cookies to improve the service.
You may disable cookies in your browser settings.
9. SECURITY
We apply technical and organisational measures to protect data:
— encrypted data transmission (HTTPS);
— passwords stored in hashed form;
— restricted access to data.
10. POLICY CHANGES
When this Policy changes, we will notify you by email 7 days in advance.
11. CONTACT
For questions about personal data processing: support@ainastudio.kz